Soft Skills

Emotional Intelligence

• 1. What is intelligence?
• 2. Intelligence Skills.
• 3. Intelligence Quotient "IQ".
• 4. Multiple Intelligences.

Soft Skills

Social Styles

1. Assertiveness vs. Responsiveness.
2. Social Styles Dimensions.
3. Understanding Different Styles.
4. Social Styles Attitudes.
5. Comfort Zone & Versatility.
6. Adaptive Behavior.

Soft Skills

Time Management & Value Creation

• 1. Controlling time factor during performance.
  
• 2. Identification of the clockwise thinking and compass wise thinking.
  
• 3. Identification of the four generations for time management of the company.
  
• 4. Identification of prioritization process.
  
• 5. Identification of the fourth generation of time management and its role in value creation.

Soft Skills

Communicating With Impact

In this course you will learn how to combine voice tone, body language with language that engages others.

Using a four point communications model, participant will be able to communicate their messages more clearly, confidently and effectively.

Soft Skills

Professional Email Writing

• - Spelling Errors.
• - Email Sending Time.
• - Email Forwarding Errors.
• - Email Subject.
• - Sending an Email without Reviewing it.
• - Sending an Unnecessary Email.
• - Sending a Long Email.
• - Email Template.
• - Attachments.
• - Email Formatting Errors.